Refunds and delivery

Last updated 1 November 2026

We want you to be happy with what you pay for. Because the product is digital and delivered at once, refunds work as set out below.

When you get a refund

• You were charged but the watermark did not come off and your paid sheets did not work.
• You were charged more than once for the same sheet.
• The file you saved is damaged or unusable because of a fault on our side.

When we cannot refund

• You saved your file and changed your mind.
• Printer colours or paper differ from what you saw on screen.
• The request is made more than 7 days after payment.

How to ask

Email omang.work@gmail.com within 7 days of paying, with your Razorpay payment ID (it starts with pay_ and is shown on your payment receipt) and a short note on what went wrong. We reply within 2 working days.

How long it takes

Approved refunds go back to the original payment method through Razorpay. Banks usually take 5 to 7 working days to show the money.

Delivery

The service is digital and delivered instantly in your browser. We do not ship anything.